Quick Start

Quick Start

Get your AI chatbot trained and live on your website in under five minutes.

1. Create your account

Sign up at suppabot.com. You'll be prompted to create an organization — this is your workspace. Give it your company name.

2. Add your first website

From the dashboard, click Add Website. Enter:

• Name — a label for your own reference (e.g. "Main Site")
• URL — the root URL of your website (e.g. https://yourcompany.com)

Click Create Website. Suppabot immediately starts crawling your site.

3. Wait for training to complete

The crawler visits every page on your site, extracts the text content, and builds a vector index the AI uses to answer questions. This typically takes 1–5 minutes depending on site size.

You can watch progress under Dashboard → Knowledge Base. A green status indicator means training is complete.

4. Copy your embed snippet

Go to Dashboard → your website → Appearance. Click Copy Embed Code. You'll get a snippet like:

<script src="https://suppabot.com/widget.js?key=YOUR_WIDGET_KEY" defer></script>

5. Paste the snippet into your website

Paste the snippet before the closing </body> tag on every page where you want the widget to appear. See Installing the Widget for platform-specific instructions (WordPress, Shopify, Webflow, etc.).

6. Test your chatbot

Visit your website and click the chat launcher in the bottom corner. Ask a question about your business. The AI should answer using your site's content.

You can also use Test Chat directly inside the dashboard without publishing anything to your live site.

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Plan limits

On the Starter plan, you get:

• 1 chatbot (website)
• 4,000 messages per month
• 1 team member seat

When you approach your monthly message limit, you'll receive an email notification. You can upgrade your plan or purchase a message top-up from Dashboard → Billing.

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Next steps

Once your chatbot is live, here's what to do next:

• Customize the AI — Write custom instructions, set a persona, and adjust tone. See Customizing Your AI.
• Set up lead capture — Collect visitor names and emails before or during chat. See Capturing Leads.
• Improve coverage — Upload documents, add Q&A pairs, or add text blocks to fill gaps in your knowledge base. See Building Your Knowledge Base.
• Invite your team — Add teammates and assign roles. See Team Management.